Shipping Policy

Order Processing Time

All orders placed on GoodKeep.in are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive an additional notification once your order has officially shipped. Please note that during high-volume promotional periods or festive seasons, processing times may experience slight delays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be automatically calculated and displayed at checkout based on the weight and dimensions of your cart. All orders are carefully packed and dispatched from our facility in Coimbatore, Tamil Nadu.

  • Standard Domestic Shipping: Delivery typically takes 5 to 7 business days from the date of dispatch.

  • Expedited Shipping: Delivery typically takes 2 to 4 business days from the date of dispatch.

Note: Delivery times for larger or bulkier items, such as furniture or heavy kitchen appliances, may take slightly longer due to the specialized freight handling required.

Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active within 24 hours. You can use this number on our logistics partner's website to monitor the exact progress and estimated arrival of your delivery.

Shipping Restrictions

Currently, GoodKeep.in ships exclusively within India. We do not offer international shipping at this time. Additionally, our courier partners are unable to deliver to P.O. boxes; a valid physical residential or commercial street address must be provided during checkout.

Damages and Issues During Transit GoodKeep.in ensures that all products—from small gadgets and toys to fragile home decor—are securely packaged before leaving our facility. We are not strictly liable for products damaged or lost during the transit process, but customer satisfaction is our priority. If your order arrives damaged, please contact our support team within 48 hours of delivery.

Please save all original packaging materials and the damaged goods, and take clear photographs of the package's condition upon arrival. This evidence is mandatory for us to file a claim with the shipment carrier and assist you with a replacement.

Missing or Lost Packages

If your tracking information indicates that your package was delivered but you have not received it, please check with neighbors, building security, or your local mail room first. If it has been more than 3 business days since the stated delivery date and the package remains missing, please contact us at contact@goodkeep.in with your order number so we can launch an investigation with the courier service.